Shipping Policy

Delivery Time

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1 - 3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or over the weekend, it may take a little longer.

  • Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please don't hesitate to contact our customer service team.

Placing an order

The ordering process at Toronto Luxe is as simple as possible. First, go to the product page and add the product you want to your shopping cart. To do this, click on the black "Add to Cart" button.

Make sure you have selected the correct variants. If everything is in order, click on the "Proceed to Checkout" box. On the information page, you will need to enter the correct address details. Ensure all the information is accurate. Once this is done, click on the "Continue Shipping" button.

On the "Dispatch" page, you can verify your entered address details. Note that every shipment is sent completely free of charge. As a token of our appreciation to our customers, we always cover shipping and delivery costs. You can now proceed by clicking on the "Proceed to Payment" box.

Payment options

At Toronto Luxe, all payment options are SSL-encrypted, ensuring a secure payment environment.

  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Paypal account

Once you've selected your preferred payment method, click on the "Complete Order" box, and you will be redirected to your chosen payment method. Follow the instructions to complete your order. If you encounter any issues with your order, feel free to contact us for assistance.

Shipping costs

We cover the shipping costs for every order. All our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping your order

Found the perfect look or accessory on our website? Naturally, you'll want to enjoy it as soon as possible! That's why we ensure your order is processed and shipped as quickly as possible.

To maintain fair pricing for our products, we collect parcels in bulk and ship them once we’ve reached a minimum quantity. We appreciate your understanding and your support in helping us create a better and healthier world.

PLEASE NOTE: Like many other online shops, we are experiencing high demand, and there may be delays. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is dispatched today, please contact us by email under info@toronto-luxe.com. Our service team will be happy to assist you with a solution.